How Solopreneurs Can Improve Their Customer Service Tenfold
As a one-person show, you’re responsible for running your business, bookkeeping, marketing and customer service. Knowing some tricks to improve customer service can increase client loyalty and keep them coming back to you over competitors. They may even refer you to others, helping your company grow. Customer service requires a lot of forethought about policies and brand personality. Without your customers, your business won’t succeed. If you don’t already make their happiness a top priority, now is the time to embrace some changes. How Can Small Businesses Improve Customer Service? At times, it's hard to define what a solopreneur is. Some hire contractors but still don't have any employees, for example. Entrepreneur attempted to define and count them in a recent article. They reported in 2019, the Small Business Administration…