06Jul 2023 by Miss Kemya No Comments
Customer Service Could Be Your Most Important Business Asset

Customer Service Could Be Your Most Important Business Asset

Tips and Tools
Keeping your customers happy is the number one priority as a business owner. Not only will their recommendations bring in more potential clients, but it will also help to build your brand reputation. Focusing on customer service from the very beginning will not only help to establish your business ethos, but it will also give off a great impression to your target demographic. If you want to become an industry leader, you need to take customer service seriously, and dedicate time to this important strategy. If you’re not sure why customer service is so important, here are a handful of ways in which it could benefit you and your business in the long run. Customer Service Could Be Your Most Important Business Asset People Enjoy Human Interaction  Never underestimate the…
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17Aug 2022 by Eleanor Hecks
How Solopreneurs Can Improve Their Customer Service Tenfold

How Solopreneurs Can Improve Their Customer Service Tenfold

Tips and Tools
As a one-person show, you’re responsible for running your business, bookkeeping, marketing and customer service. Knowing some tricks to improve customer service can increase client loyalty and keep them coming back to you over competitors. They may even refer you to others, helping your company grow. Customer service requires a lot of forethought about policies and brand personality. Without your customers, your business won’t succeed. If you don’t already make their happiness a top priority, now is the time to embrace some changes. How Can Small Businesses Improve Customer Service? At times, it's hard to define what a solopreneur is. Some hire contractors but still don't have any employees, for example. Entrepreneur attempted to define and count them in a recent article. They reported in 2019, the Small Business Administration…
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19Jun 2019 by Miss Kemya
How to Leverage Social Media to Ensure Customer Growth

How to Leverage Social Media to Ensure Customer Growth

Social Media
We’ve all heard it a million times – social media is the next best digital marketing tool and we should all be using it. With over 27% of purchases originating from social media across all generations, business owners have an opportunity to take advantage of more than just making timely posts. Utilizing social media helps create brand recognition and widens the audience that your business has the opportunity to reach. It’s an affordable option for marketing and offers maximum control for creating and branding your message. But how can social media help you gain more customers? How to Leverage Social Media to Ensure Customer Growth It’s important to see social media as more than just an avenue to broadcast a few pictures of your products. Considering there are over 3.4 billion…
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